CHAIN RESOURCES (M) SDN BHD is a wholly owned Bumiputera company, incorporated on 11th April 2000 with our main objective to assist clients in collection of unpaid consumer and commercial debt nationwide.
CHAIN RESOURCES (M) SDN BHD is a wholly owned Bumiputera company, incorporated on 11th April 2000 with our main objective to assist clients in collection of unpaid consumer and commercial debt nationwide.
Our philosophy is to recover as much collections for our clients using professional and ethical techniques whilst preserving our client’s reputation. Our combination of monitored telephone calls, visits and if necessary legal correspondences are all carried out professionally and with empathy, thus yields a high success rate in collections.
The number of recovery officers assigned to the account will be determined by the type of accounts passed from the client, work volume and the ability of our staff to turn the delinquent accounts into active accounts.
Our vision is to deliver customized solutions that improve our clients account receivable recovery rates, thus improving their financial performance that translates into revenue generating opportunities and competitive advantages. We believe in providing innovative business solutions to our partners.
Our mission is to provide our client with cost effective and reliable services to ensure that both our client’s and their debtor’s reputation are handled with dignity. We thrive to achieve 100% recovery rate.
CRSB provide professional debt recovery services in Malaysia. A recovery agency is a business that pursues payment of debts owed by individuals or businesses. Most recovery agencies operate as agents of creditors and collect debt for a fee or percentage of the total amount owed.
There are many types of recovery agencies. First-party agencies are often subsidiaries of the original company the debt is owed to. Third-party agencies are separate companies contracted by a company to collect debts on their behalf for a fee. Debt buyers purchase the debt at a percentage of its value, then attempt to collect it. Each country has its own rules and regulations regarding them.
Today, many companies have started giving greater emphasis to debt recovery. With growing consumer and commercial debts that plague businesses of any size, there is a greater need now more than ever for debt recovery services. Most organizations have outsourced this function to various recovery agencies, as this will give them the peace of mind that the loan recovery will be taken care of.
Employing professional debt recovery officer who have vast experience and exposure with wide networking will be able to provide the competitive edge in effective debt recovery processes.
We handle all our accounts with utmost diplomacy thus minimizing complaints from backtracking to our clients. At all times we are committed to represent our clients with integrity as we take your reputation seriously as our own.