A Trusted Debt Recovery Partner in Malaysia
Established in April 2000, Chain Resources (M) Sdn Bhd is a wholly owned Bumiputera company delivering structured Debt Recovery Services Malaysia across consumer and commercial portfolios.
For over two decades, we have supported banking institutions, telecommunications providers, corporate organizations, government linked companies, and educational institutions through disciplined, governance driven recovery frameworks.
Our focus is simple protect institutional reputation while improving portfolio performance.
Specialized Recovery Solutions Across Key Industries
We tailor our recovery strategies to the operational and regulatory requirements of each sector.
Across Every Client That Matters
Structured Solutions Across the Recovery Lifecycle
Executive Leadership
Dato’ Mohd Shahrom Bin Mohd Rafik, DIMP
Group Managing Director
Mr. Sean Jamie Pakiesamy
Group Opertaion Director
Ms Marlia Amirul
Chief Finance Officer
Trusted. Proven. Recognized.
RHB
AUTO FINANCE LEAN CATEGORY (PLATINUM GROUP) YEAR 2020
CHAMPION
Aiqon
TOP MEMBER OF SEPTEMBER 2021 - AMBANK
GOLD AWARD
AEON
TOP PERFORMER AWARD FYE2024
1st RUNNER UP
Our Core Principles
- Integrity in Every Engagement.
- Compliance Without Compromise.
- Accountability Through Transparency.
- Respectful and Ethical Recovery Practices.
- Structured, Data Driven Decision Making
Why Institutions Choose CRSB
- Established Since 2000.
- Governance and Compliance Driven Framework.
- Nationwide Operational Coverage.
- Technology Enabled Recovery Systems.
- Structured Escalation and Case Management.
- Integrated Portfolio Lifecycle Solutions.
